Shipping - Neutriderm India

Shipping

How do I change my delivery address after my order has been placed?

We process and pack your order as fast as possible. Your delivery address can only be changed by us if your order has not been shipped. To change your delivery address, contact us by email immediately. enquiries@neutriderm.com.au

How much does shipping cost?

We offer free shipping throughout India.

What is the delivery time?

The approximate delivery time is 1-3 working days. Delivery times are subject to change due to COVID.

Which courier company will deliver my order?

Products are shipped by IBERIA SKIN BRANDS INDIA PVT. LTD via DTDC or Blue Dart.

Can I find out the status of my order?

This option is only available once your order has been shipped by checking the relevant shipping company’s website and entering the tracking number.

What should I do if I receive my order in damaged or faulty condition?

Take a photo and report it to customer service by sending a mail to enquiries@neutriderm.com.au

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